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TESTIMONIALS

We'd love to hear
about your experience.

We pride ourselves in the levels of service we provide. Please let us know how we're doing and if there's ever anything that we can do to improve your experience in your coverage selection journey.

WHAT CUSTOMERS ARE SAYING.

Kind words
from our
clients

Sarah Warner

Mar 25, 2026

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I recently switched my car insurance and had a great experience. Stephanie was easy to work with, very helpful, and answered all my questions. She made everything simple and stress-free.

Niki Gregory

Feb 13, 2026

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Tom is very helpful. found the right insurance for me

Kenneth Houck

Feb 4, 2026

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Sue kyko, the insurance agent at Humphrey insurance went above and beyond to provide great service and a great price for my homeowner.Insurance. she was able to save me almost $800. On my yearly premium.

ryan Schwentker

Feb 3, 2026

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Really helpful

Debra Mackall

Nov 7, 2025

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Friend highly recommended Humphrey insurance. Glad that we got an estimate from them. Saving us over $100 a month. Great service, great follow up and friendly staff.

Brenda Ratliff

Sep 7, 2025

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I'm just starting with them but so far,so good.

Hank Kas

Aug 28, 2025

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I spoke with Tom Jackson at the Humphrey agency yesterday and I’m delighted to tell you after contacting many agencies that were of no help. Tom told me right away he could help me and he did.. He has gained a lifelong customer and everyone I know will know about him and the Humphrey agency. He gave me five star service and deserved every bit of it. Thank you again Tom for your help.

Liz Hagerman

Jul 18, 2025

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Humphrey Insurance is an excellent insurance agency. I just switched from another agency, the transition went smoothly and I saved money on home and auto insurance. Great people working there!

Keith Winn

Jul 7, 2025

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Great insurance company with this great agency . They listen. They care. They take immediate action. Rates are low and the service is excellent!

John W

Jul 7, 2025

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No comment available

Chris Mixer

Jul 6, 2025

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Awesome people, since I started driving they are the Only place that I have ever had insurance through. No need to go anywhere else.

Marie Schulz

Jul 3, 2025

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Humphrey ins. Went above and beyond to take care of all my needs when I bundled my home and car . And health insurance.

Cyndi Osche

Jul 1, 2025

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No comment available

Margaret Adams

Jun 30, 2025

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No comment available

Dan Kaluza

Jun 29, 2025

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I was in the market for a new insurance company 3 yrs. ago and after alot of calls to local agencies I checked out Humphrey Insurance. My needs are met at a great price. Always helpful. Outstanding service. Great people.

Roger Marple

Jun 29, 2025

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great place with people who care.

carol martin

Jun 28, 2025

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Stephanie's No.1 in my book. She's been very good at keeping my insurance as low as she's allowed, for both home and auto. About a year ago, I was behind a large pick-up truck that was going to be leaving a parking area onto Rt.20. All of a sudden he decided to back up and rammed the front of my car. He didn't speak english so had apparently called someone who could. That young man gave me a card of 'his' insurance company which meant almost nothing, but also a name and ph.#. Since I was a mile from my insurance co., I stopped to see Stephanie to see what to do then. She's a true Sleuth. She sure found who the pick-up driver was and more info for me to get my car repaired instead of being left in the lurch, with the small piece of information that I'd been given from the young man (that came to help the driver of the truck. She's wonderful and kind.

Joel Reyes

Jun 28, 2025

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(Translated by Google) Very friendly and professional service and communication (Original) Servicio y comunicación muy amable y profesional

Ray Mattson

Jun 28, 2025

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Very dependable . Very please with their service and knowledge.

Darcy Wright

Jun 27, 2025

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Always friendly and helpful.

L. Kevin McGinnis

Jun 27, 2025

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No comment available

Michael Brown

Jun 27, 2025

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I met Stephanie in the AM and presented her with my current auto and homeowner's policy. A short time later, she offered me a package that saved me roughly 35%. The policies matched or exceeded my current coverage. It was a no brainer to change to Stephanie and Humphrey Insurance. Highly recommended.

Toni Pierson

Jun 26, 2025

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No comment available

Stephanie Carroll

Jun 26, 2025

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No comment available

Stephanie Carroll

Jun 26, 2025

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No comment available

queen marsh

Jun 26, 2025

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I feel that Humphrey Insurance helps to resolve a problem that you may have in a timely matter. The staff is very friendly and determined to find a solution for you. I would recommend this company if you are looking for insurance. They are very efficient, timely and organized.

James Smith

Jun 26, 2025

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Humphrey Insurance Agency has been a pleasure to deal with after using some of the “other” big gimmick companies! Having a real person to talk to when I need my agent is priceless to me these days! Stephanie has always replied quickly & professionally & seems to really have her clients best interest in mind!

Jeremy Carroll

Jun 26, 2025

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Humphrey Insurance Agency is outstanding with customer service and Insurance prices .

Steve Swanson

Jun 26, 2025

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I've had all my insurance needs with Humphrey Insurance for 42+ years. My father also always had Humphrey Insurance. For all your needs, any situation, they have always been there for my family. Auto, Home & Business. No matter where you are located.

Dick Schelat

Jun 26, 2025

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It's early in the game, but Stephanie has been helpful, thorough, courteous, and friendly.

Anet Adao

Jun 26, 2025

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It was a pleasure to work with you. Everything was explained to me.

Daniel Calaway

Jun 26, 2025

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Always helpful with our insurance needs. Goes the extra steps to help us.

C Webb

May 7, 2025

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WOW! That’s all I can say. We were looking to possibly change insurance carriers. We reached out to Humphreys Insurance Agency, because they actually have agents you can meet face to face. Talked to Tom on the phone first then Stephanie. Stephanie made the transition go so smoothly. She answered every question and concern. If you’re looking at just getting a new quote, changing carriers or want to actually see your agent, I highly recommend Humphrey Insurance Agency.

Alexander Arvanites

May 7, 2025

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Very nice answered all my questions very good experience

Jason Bernardo

Mar 28, 2025

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Made 1 phone call and the next day I was in the office signing paperwork for my new insurance policy. Saved just about $500. Steph was very helpful and friendly to say the least. Would like to give a shout out to Sue for getting the ball rolling.

Dennis Kane

Feb 21, 2025

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Agent at Humphrey in Ashtabula, Tom Jackson, always prompt and informative in responses to my questions. Had an urgent problem and he solved it. Thank you!

Valerie Markgraf

Jan 30, 2025

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I switched my home and auto insurance through Humphrey. I was shocked and thrilled that I'm saving half of what I was paying before. Stephanie was friendly and very prompt in assisting me and returning my calls.

Antoinette Jones

Jan 14, 2025

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It was so easy to switch from my old insurance company .

john schmaltz

Jan 13, 2025

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Stephanie was excellent to deal with. Kind, patient and very knowledgeable. Highly recommended.

Jim H

Jan 9, 2025

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Great insurance company. Very responsive and quick to answer questions and to provide helpful advice.

Nancy Snyder

Dec 12, 2024

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My request for car insurance was re-routed from my usual insurance company to Stephanie at Humphrey Insurance. She provided me with a quote and then I asked my usual insurance company to quote and there was enough of a difference that I stayed with Humphrey. Stephanie did an excellent job of explaining everything to me and helping me become comfortable with a new car insurance company.

Gloria Boyd

Nov 18, 2024

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Stephanie is a wonderful agent at Humphrey Insurance. She is very willing and knowledgeable to get you the most for your money plus lots of extras.

Trey Reed

Nov 12, 2024

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They are very professional and quickly had me a quote for my home and auto.

Tracy Tisdale

Nov 11, 2024

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Stephanie was a pleasure to speak with and got me an extremely reasonably priced insurance. Even when my phone started acting up and I couldn't make calls, she patiently worked with me through emails to complete the process.

Jeff Locher

Feb 24, 2024

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No comment available

David Nolan

Feb 15, 2024

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Very business like and straight forward.

Colleen Knapp

Dec 4, 2023

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No comment available

Michael Parsons

Nov 16, 2023

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No comment available
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