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More about me
With more than 30 years of experience in the insurance industry, helping clients understand their coverage and feel confident in their decisions has always been the most rewarding part of my career. As an Agent and Office Manager at Humphrey Insurance Agency, I specialize in Property and Casualty Insurance and proudly serve individuals, families, and businesses throughout Ohio and Pennsylvania. I am also licensed in Life Insurance and enjoy helping clients find insurance solutions that truly fit their unique needs and goals.
Originally from Fort Lauderdale, Florida, I’ve called Ashtabula, Ohio home for the past 34 years. Over the years, I’ve built long-lasting relationships within the community by focusing on personalized service, honest communication, and making insurance easier to understand. I believe clients deserve more than just a policy. They deserve someone who will take the time to explain their options clearly and help guide them every step of the way.
One of the things I enjoy most about working in insurance is teaching clients about their coverage in terms that make sense to them. Insurance can feel overwhelming, and I take pride in helping people feel informed, comfortable, and protected. Building trust and lasting relationships with clients is what continues to inspire me every day.
Throughout my career, I’ve received multiple awards from various insurance companies for production achievements and outstanding customer service accomplishments. These recognitions reflect the dedication and care I bring to every client interaction.
When I’m not in the office, I love spending time with my four grandchildren, working in my home garden, and traveling whenever I get the chance. Whether I’m helping clients protect what matters most or enjoying time with family, I value connection, community, and making the most of every moment.
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Stephanie Carroll
Manager
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